Recent content by pure
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Service Center
Im no troll, and cant believe your attitude! Never posted before but would read what other people posted on this forum. It was valuable info. Since buying my first edc LED light about a year ago, I have now become "hooked". Before that I was using old Maglite that put out about 10 lumens... -
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Service Center
Here lies the issue. Armytek still does not get it! "It is more convenient to hold a factory in China and provide worldwide shipment" Yes it is convenient for Armytek to sell and make money but what about the after sales service? Its convenient for AT but what about for your customers? This... -
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Service Center
Its funny how this person always responds without answering any of the questions. something very dishonest and deceptive about this company. -
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Service Center
Your lucky if you bought an Armtek and never had to use their so called "10 year hassle free warranty". Sometimes the dealer will handle warranty issue give a set of time but it really should be up to the manufacture. If it is a legitimate company they will look after the warranty right away... -
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Service Center
Again why didn't the manager leave a message? your address on your website for everyone to see. Here is what I don't understand, and it just doesn't make any sense. If you have a location in North America, why cant you carry any inventory? That way if there are warranty issues you can... -
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Service Center
I still cant believe you would down right lie on this forum. No manager from Armytek called. If they did and I missed it, I am sure they would have left a message. But no one left anything. As I stated someone did call about 3 or 4 days after I left a message. I have no idea why he called... -
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Service Center
Not true. Did not miss your call and no one left a message. One of your reps did call 3 or 4 days after I left a message. He told me he cant help me with warranty issues. Although he sounded sorry and almost embarrassed he could not help. Its very strange how armytek conducts business... -
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Service Center
Thank you. I will now look at SF and FourSevens. I have heard of both companies before and know that they are truly American owned. I have some Fenix lights as well and although this is a Chinese company they do have large retailers that carry it locally. If a problem rises they will honour... -
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Service Center
Yes your right. Sorry for all the ranting, but I really felt compelled to tell others about my experience with Armytek. To let others know what could happen if there is an issue with their purchase down the road. Keep in mind these are not $ 10 flashlights you buy at Costco or home depot for... -
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Service Center
I guess its all fine and dandy until it happens to you. its always like that isn't? Listen I paid about a $100 for this little flashlight, and I know things break down. in fact I too am in the business of selling goods, and stuff happens. But heres the thing, I'm not really peeved that it... -
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Service Center
I think you really shouldn't be surprised that it took 3 weeks. This is probably very standard with your company, and reading some of reviews from other sites, this is very common. Armytek's products are not the issue but its the after service, and to advertise "10 warranty with no hassle" is... -
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Service Center
Would really like to know if there are more customers who had issues with Armytek "no hassle warranty". I am sure there are many out there that basically gave up because it was too much of a hassle dealing with this company. If you read some of the Amazon reviews they all say the warranty is... -
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Service Center
Doing their part? You think waiting 3 weeks to finally do something is doing their part? When you have a warranty issue it should not take 3 weeks for them to finally do something. I am not talking about the shipping time. I understand it will take a while since the factory is in China but... -
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Service Center
Armytek warranty is NOT hassle free! Beware! I bought a Wizard headlamp about 4 months ago. About a month ago I was having problems with turning the light on. Would have to click it twice to turn on but the problem was intermittent. I contacted Armytek and after some back and forth emails...
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