mfunnell
Newly Enlightened
I'll try this again, because I would like to acknowledge excellent service by Amazon.
I ordered a battery charger, some AAA Eneloops and a couple of novels from Amazon at the end of January. Due to circumstances I cannot discuss and which, it has been suggested here, may not have happened, I sent a message to Amazon Customer Service asking that they query a 3rd party, who may not be named, about the status of my order.
Here's Amazon's response (slightly redacted):
Rule 12 violation removed by admin. Feel free to paraphrase if you wish - Empath
Now, that is exemplary customer service! Not only did they vastly exceed the bounds of my request, they went far beyond any reasonable expectations I might have had for problem resolution. (Note: the shipping they are promising to waive is international shipping, which is not cheap.)
You can take it as read that my feedback was positive (to put it mildly). I also said I would let others know about this. And so I am...
...Mike
I ordered a battery charger, some AAA Eneloops and a couple of novels from Amazon at the end of January. Due to circumstances I cannot discuss and which, it has been suggested here, may not have happened, I sent a message to Amazon Customer Service asking that they query a 3rd party, who may not be named, about the status of my order.
Here's Amazon's response (slightly redacted):
Rule 12 violation removed by admin. Feel free to paraphrase if you wish - Empath
Now, that is exemplary customer service! Not only did they vastly exceed the bounds of my request, they went far beyond any reasonable expectations I might have had for problem resolution. (Note: the shipping they are promising to waive is international shipping, which is not cheap.)
You can take it as read that my feedback was positive (to put it mildly). I also said I would let others know about this. And so I am...
...Mike
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