For those of you who have sent items damaged by leaking Duracell batteries to them to be repaired or replaced under their guarantee, how long did it take to get your item back?
I shipped them a camera flash damaged by leaking Duracell AA alkaline batteries two months ago and haven't heard anything back from them. Tracking confirms they received it July 3. Should I be worried at this point that I'm never going to hear back from them, or does it typically take this long?
I shipped them a camera flash damaged by leaking Duracell AA alkaline batteries two months ago and haven't heard anything back from them. Tracking confirms they received it July 3. Should I be worried at this point that I'm never going to hear back from them, or does it typically take this long?