Not sure where you are in the world, but recently i had an issue with my h2r(crazy drop finished it). So contacted Olight UK(actually in Ireland) admittedly i had not much confidence.......Gladly i was proved wrong , very wrong. Within 24hrs i had a reply, sent off 1st class and signed for. By midday next day(so within 24hrs) i had an email stating they have the light, not able to repair, new one has been sent out(provided address in original email). Not next day, but day after, i had a brand new h2r NW headlamp. So my confidence is high, its not often i have to deal with actual manufacturers. Right now i am in the process with zebralight, its on its way to USA. So will see how things go with this, it certainly wont be a 3 day issue like Olight.
I could not live without a h2r now..............But i am going to limit the use of the magnet tail cap , unless its well out of accidental catching reach!!!! Already survived a good 10ft drop previous to this 20ft one!.
:welcome: