Armytek Wizard Pro Prototype Long-Term Testing

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I guess I may as well add some of my personal opinions to the discussion.

The bad:

I have some sort of strange surface defect on the optic of my light, which is slightly less than half the total area of the optic. It kind of looks like the rainbow effect produced by a thin layer of oil. It is not really noticeable when I look at the optic directly. As it does not seem to affect the color or output of the headlamp, I'm considering this a quality issue I can live with. To be honest, I kind of think it looks cool, but if you're dead-set on having a crystal clear optic then I doubt you'd find it "cool".

It is slightly heavier than my h600w, but not significantly so. The difference to me is almost imperceptible.

The half and half:

I'm not usually one to be bothered by such things, but the blinking indicator light is annoying! I am very pleased they give me the option to turn it off.

I received my light, but not the charger/battery. After some conversation with customer support, I was given the battery and charger. I guess it's not really their fault for the most part; I did not use the checkout process correctly.

I haven't played around with it too much yet, but long enough to get a good feel for it. I haven't experienced some of the issues others have reported, but I admit I am slightly concerned my light will possess or develop some of those issues. The good news is, it sounds like none of these issues, if I encounter them, will leave me hanging in the dark with no way to neutralize/avoid the issue. If I do encounter one of these issues, at least I have the warranty to fall back on.

The good:

It seems well-built. I plan on using this for caving, so a beefy light is a plus.

The switch requires some pressure to activate, but I think this is a good thing for a switch that is not recessed. If it were soft, I would be bumping it accidentally all the time while caving, and maybe even damaging it. A recessed switch might be a better design, but I'm fairly certain this must have been some sort of design tradeoff. Perhaps they will find a way to include a recessed switch in a future iteration without sacrificing something else.

I wish it produced more light (don't we always want more light?), but I feel it is truly squeezing as much light out of this emitter as I could reasonably hope for. When running this light on turbo and my H600w on turbo in a cave, my Armytek washes out the H600w almost completely. I was very impressed, especially given the fact that the Armytek is not as concentrated as the Zebra.

Others may think the thickness of the rubber mount and the resistance to rotation to be a negative, but for my application I wouldn't want it any other way. While caving, my light is constantly bumped and tugged on, so the more resistance to tugging and bumping, the better. I guess it depends on your usage.

I really like this beam profile. It is an excellent transition from hotspot to spill to dark.

Overall impressions:

Judging from my own experience and from what others in this thread have shared, I think Armytek shows promise, but they certainly have room for improving on product quality and perhaps one or two things to learn about design compromise and optimization. That said, I feel much the same about Zebralight (my H600w utterly died on me while I was caving, and I had to send it back after a lethargic response from Zebra). Personally, I feel that not a single product or service in the world is perfect, and that it's a question of how imperfect it is, and what imperfections I am willing to accept. In the case of my Wizard Pro (YMMV), my particular light seems to have relatively few imperfections. I am not at all disappointed with my purchase. This light fills a good gap in my headlamp collection that my H600w can not provide, and I bought it for a very reasonable price. For me, the good far outweighs the bad. The ten year warranty is a great thing to have in case I ever need to use it, but if initial impressions are worth trusting at all, I don't expect I'll ever need it.
 
I was getting ready to respond with the statement that I must be one of the lucky ones because I haven't been able to make it lock up using the strobe modes, and I don't seem to have any of the other problems previously discussed, with my light.

Just now I saw it sitting on the kitchen counter with the red led in the switch blinking once per second, which is a low voltage indication. I picked it up and pressed the switch and the blinking stopped - but the light did not go on. Took the battery out and tested the voltage: 4.16 volts on DMM which is not surprising because I recharged the battery yesterday, and only used it briefly. Put the battery back in and it turned on as expected in all modes, and the switch is flashing green once every four seconds. Note this is the battery that was (eventually) sent to me from Armytek and seems to be behaving well.

I've used this light on my bicycle in strobe mode for about 45 minutes to an hour straight and didn't experience any lockups, until now.

EDIT:
I know this is a different occurrence of the lock up issue, but it got me thinking. I wonder if the problem is related to the light's voltage monitoring circuitry and programming. Up until yesterday, I was using a protected battery and had the light set to "protected battery" mode. The problem only occurred - so far and in my case - with the "unprotected battery" mode set. If the light thinks the voltage too low, it won't turn on. It's probably a safe bet that others have had the issue even with "protected mode" set, but I still wonder how the light would react if there is a problem in that monitoring system, in either mode.

Simply speculation and discussion fodder (because we need more discussion on this light :grin2:), 'cause I can't do a thing about it - 'cept send it back.
 
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I have had similar lock up problems experienced by others and am extremely disappointed in this light. I cannot rely on a light that is unreliable. I emailed Armytek 4 days ago and have not heard a peep from them. Maybe I have just been lucky, but I have bought a ton of lights from many different light manufacturers and never seen this kind of problem before.
 
So many comments today! :)
I like the ergonomics, the button is not too stiff for me.
I wear it with the button on the top right. If the button was on the end/top of the light, I would not have bought it, too awkward.
I find the silicone holder too tight and it is very difficult to turn the light. It could be a little easier to adjust. I end up using two hands, which is annoying. It has relaxed a bit after several ins and outs of the holder (I EDC with the clip and probably swap to headlight once per day).
I have had one lockup today, I was not trying to either. I don't think you need to activate strobe at least once to begin seeing this issue.

As for Armytek service:
My first email about the lens coating and lockup was responded to quickly with a classic 'blame the customer' response; they actually tried to tell me it was "due to incorrect maintenance".
I responded asking how cleaning the threads (the only regular maintenance described in the manual) will fix my lens or prevent the light from locking up.
I got a response the same day stating "we should replace the lens or replace the light" and "Later I'll inform you about more details". This was Wed. July 17.
I replied thanking them for the fast responses and looking forward to the details.
I have not heard anything form them since. I'll be sending a follow up email.
 
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I have some sort of strange surface defect on the optic of my light, which is slightly less than half the total area of the optic. It kind of looks like the rainbow effect produced by a thin layer of oil.
Cronus & I have both reported the same defect in the coating on our lenses. (He posted a link to a photo of it). I assume it is a common problem but most probably have not looked closely at theirs.
 
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I am actually wondering if there may be variation between units as I find the stiffness of my switch, whilst quite a bit harder than my H501w, to be about the same as on my SC600.
I think you may be right. I work out with hand weights for a half hour everyday and most days spend 2 to 4 hours pulling out thickets of vetch. I have fairly strong hands. But just holding the switch down through several cycles had my fingers quivering from the strain and shaky for awhile after. I had to switch hands to complete the settings.
 
Try pushing the button with your nail, mine is not overly stiff in the center, its about double the stiffness of the zebralight, but thats good, because its not recessed
 
I have mine oriented the same as Trevtrain, with the switch on top at the right and use my index finger and thumb to squeeze the head.

I am actually wondering if there may be variation between units ......

I'm pretty sure I'm not imagining it but I find my switch is nowhere as stiff now as when I first got it.
It seems to have softened up a bit with use.

Has anyone else found this?


Try pushing the button with your nail, mine is not overly stiff in the center, its about double the stiffness of the zebralight, but thats good, because its not recessed

I don't need to use my nail on mine, but you are quite correct about finger placement making a big difference. You do get the best results with your fingertip in the center of the button rather than off to the side slightly.

So is my switch getting "better" or am I simply developing "finger memory" for the correct position?

The three lockups (no strobe) in the past 10 minutes is getting beyond a joke though.
 
I'm pretty sure I'm not imagining it but I find my switch is nowhere as stiff now as when I first got it.
It seems to have softened up a bit with use.

Has anyone else found this?

I don't need to use my nail on mine, but you are quite correct about finger placement making a big difference. You do get the best results with your fingertip in the center of the button rather than off to the side slightly.

So is my switch getting "better" or am I simply developing "finger memory" for the correct position?

The three lockups (no strobe) in the past 10 minutes is getting beyond a joke though.


You may be right, I think mine has softened up too. Finger placement made a big difference when it first arrived, if I wasn't pressing dead centre then it would click but not turn on. Now it seems fine from whatever angle and really quite easy to press.

I'm sorry to hear about so many with 'lock-up' issues, mine has never had that problem even with me trying to replicate it. Hopefully it'll stay that way.
 
I have had several responses from Sandra at Armytek today. They acknowledged the lockup issue, but claim it does not happen during normal use. Also the reports they have are three in total, so they think it only occurs on a very few units. This may be true, I cannot say. I didn't tabulate how many are reporting the issue on here.
She asked about battery types, whether they are protected or unprotected. Their theory was that the protected cell PCB was interfering with normal operation. I blew a hole in that theory because I only use unprotected cells (I did reproduce it once with a protected cell though, just to try a previously posted workaround).
If it is a firmware issue, I think they can reprogram the light through the battery tube (I see five or six contact pads on the driver PCB, my Viking X has them too).
I'll keep you posted.
 
Thanks cronus.
I posted in the Marketplace thread and asked them for a response rather than submitting an email.

I'm not sure what would constitute "abnormal use" - are you?
I too am using the unprotected cell supplied with the light.

I noticed the contact pads as well but as there is nothing I can do with them it doesn't matter much to me whether it is hardware or firmware that is causing the problem. We just need more time for testing and some hard data to try to figure out what is going on.
I imagine Armytek are still a bit mystified at the moment themselves.

Let's just hope they do the right thing by us when they find the problem and a way to fix it.
 
Thanks cronus, I'm glad you responded with this info.

I also experienced the issue with an unprotected cell. And thus far there are only three reports? Well I'll be adding the fourth right now. Maybe others that are experiencing the problem should do the same.
 
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Hi Trevtrain, you are correct, the solution method (firmware or hardware replacement) from our perspective is trivial. I just find it interesting that they include this capability on their lights because they are basically sealed units.
I consider my usage normal. Even the testing I did using strobe I would consider normal for someone wanting to activate strobe modes. That is why they are there, right? This part of the response from them troubles me because they say 'normal use' with absolutely no quantification on what constitutes normal use. In my experiences, it's a lead in to trying to explain away or down-play real problems.
I also hope Armytek do the right thing and address this issue. Acknowledging the issue exists (even with the 'normal use' disclaimer) is a good first step.
 
Thanks cronus, I'm glad you responded with this info.

I also experienced the issue with an unprotected cell. And thus far there are only three reports? Well I'll be adding the fourth right now. Maybe others that are experiencing the problem should do the same.
Could someone repeat what steps to go through to test our lights to see if we have the same problem?
 
Here's what I do to reproduce it, and what I sent to Armytek:
a. Turn on the light.
b. Click four times to activate fast strobe.
c. Wait between 5 and 10 seconds, then turn the light off.
d. Wait another 5-10 seconds and press the button and see if the light turns on
About 1 in 10 attempts will cause the light to lock up.

The odds of occurrence seems more likely than 1 in 10 now, for me anyway.
 
Could someone repeat what steps to go through to test our lights to see if we have the same problem?

Firstly, follow the instructions given by cronus in post #475

If you find the light locks up don't forget that you can unscrew the tailcap slighty and press the switch for a second or so to clear the lock. When you screw the tailcap up tight again it should work normally - until the next time.

I found that after the lockups began in fast strobe, they also started to appear at other random times. But the symptoms so far have always been the same - the light just won't turn on.
 
Sometimes it takes days for an email response, sometimes minutes. In this case, I received a very prompt and reassuring response from Sandra at customer support:

The problem you describe has occurred recently in some samples of
Armytek Wizard and at this moment our engineers are trying to find its
origin. But all I can say now is that's not a common problem for all
Wizard headlamps, but some rare failures we can't explain.
...
No matter how this whole story ends we will replace the defective
headlamps to
all our customers, who experienced it.

It appears if you are satisfied with the light in general, and don't need to rely on it before a solution is provided, Armytek is prepared to stand by their product once a solution is found, should you choose to wait.


 
Had mine lock up three times over the weekend while camping. I didn't use the strobe at all. I didn't notice a pattern either not that I was looking for one

Sent from my SGH-I747M using Tapatalk 2
 
Thanks tony613, glad to hear a similar (and even more direct) tone from Armytek regarding replacing the light.
My light started doing it the first day I received it, others seem to have it occurring later on, but once it occurs it seems to occur more often thereafter. Curious behaviour. :thinking:
Edit: Armytek are claiming this is limited to a few units that have been reported to them, which may be true. Anyone who is experiencing this and are concerned about it should make sure to report it to Armytek so they are fully aware of the scope of the failures, and to get your name on the list for replacement/repaired lights.
 
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I have two lights, normal and wide.. on the wide it happend on the first day, than after i find it happenning often i tryied to reproduce it on the normal without success. Than my brother borowed the headlamp for a day and on first occasion it did happen to him on normal usage. After that it occured quite often on both lamps. It seems to me, that when you first reproduce it, you somehow enable it to happen often. I can replicate it at will in about 5 minutes of clicking on both lights with protected and unprotected batteries. It also happens on normal use (while not using any strobe or voltage meter) - i have the indicator led turn off - maybe this is a factor. Also i think that it is much more probable to happen if you turn the light off in the time it is off - to explain it: when you have strobe or voltage meter, there is a pulse (or a pause) when the light is not on - if you turn the light off in this time you increase the probability of it locking up.
 
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