chainsolid
Newly Enlightened
I ' m looking for Aviator Model , I have E1D , How about beam shot between E1D and Aviator or Vampire
Did they make you verify where you purchased the light?
Who pays for shipping to their repair center? Thx
Sent from my LG-H932 using Tapatalk
Original started flickering on amber/low. The mode, color, and reason I bought it to begin with. Intended for long term use at night. Returned to the Mothership. They promptly replaced it. The replacement flickers on amber/low out of the box. S/N is 1,000+ higher than the original. Going to use it at work tonight to see it I can live with it, but what a bummer at this price point.
The usual kudos to SF's excellent customer service.
Original started flickering on amber/low. The mode, color, and reason I bought it to begin with. Intended for long term use at night. Returned to the Mothership. They promptly replaced it. The replacement flickers on amber/low out of the box. S/N is 1,000+ higher than the original. Going to use it at work tonight to see it I can live with it, but what a bummer at this price point.
The usual kudos to SF's excellent customer service.
Pretty disappointed by their customer service on this one. I had the same issue. Bought one with the pull and twist head. Sent it back and received the newer twist no pull head and still I am having the issue. Don't know how they could just give you a newer version along with a inspection card saying they've fixed the issue when they clearly haven't. Sounds like it's a common problem they're having with it and they're just cutting corners with no remorse.
I hate to say it, but I haven't purchased a new SureFire in many years, and can't imagine purchasing one any time soon (this thread reminded me why).
I purchased my first SF's in the mid 1990's (I believe 1995 or 1996, when I got 2 - 6P's and a 9P), and loved them at that time, and again after I was able to "upgrade" them with Malkoff's.
I still have the original 3 lights, and many, many more (E series, original Aviators in Red and Y/G, etc, etc) since, but these days I pretty much stay with Malkoffs and StreamLights.
I like to think I didn't leave SureFire, SureFire left me.
I'd like to say I'm leaving but the pros of their lights outweigh the cons. Quality is there. Quality control for the most part is too. The customer service is usually prompt and very helpful. I'll stay interested. I have my couple e series that are malkoff upgraded so really no need for any of there new stuff for the foreseeable future. Customer makers is where it's at IMO. The money spent just for a quality malkoff head makes you see the value in surefires products....most products.
I wish I could agree with you, however in my opinion, and seems to be also many I work with (I'm a 35 year career Paramedic, a TEMS Medic, and Fire Fighter), that SureFire is not what it once was.
There are far too many flashlights out there these days, that provide as good as, if not better then Surefire, and at much better prices.
I am all for everyone buying what they please, but for what SureFire provides these days, and charges, I certainly have no time or money for them, and I've been using them (SureFire) since the mid 1990's.
YMMV
It's great to hear from someone with as much experience as yourself. I guess that's the big debate these days when it comes to the argument of "Is it worth it". I got 8 years in while with DOC and used the Chinese Led's at the start of their Big Bang. I had one fail me, luckily not in a hairy situation, while on my post (Thrunite). Another while cleaning it (Olight). I also had a great experience with the first XT11 Klarus when it first came out. All in all, I try and stick with the American manufacturers when using for my job. Simply for the quality. I hear a lot about what Surefire use to be. It's a shame that there has to be that tiny bit of doubt when purchasing such a iconic name. The playing ground seems to be evening out these days. I'll still pay that extra for the higher quality.