SUGGESTION 1: Well, I just received my first Armytek, and I'm sad to say I'm already having doubts about the purchase. It's the Wizard Pro with XHP50, and I must say your illuminated magnetic charging indicator is not intuitive nor am I confident it'll even prove reliable enough to use. Expecting the battery to be all but drained, as most rechargeable batteries are when new, I attached the magnetic charger and it commenced blinking red, which I at first assumed to mean it's charging, as blinking red is a common charging indicator for many battery operated devices. Reading the instructions, I get to the part about charging - which probably should have come first, before the instructions for changing the battery, since it comes pre-installed - and it says blinking red means the cap needs to be unscrewed 1/4 turn for charging. So, I start to loosen the tailcap and it goes to green and then to solid red for all of a split second (seriously, if I'd blinked I would have missed it) and then back to green, which green indicates charging has finished. Well, I didn't think that could have been right, so I removed the battery and put it in a universal battery tester/charger, which showed it barely had any charge on the battery, as one would expect. I charged it in the tester/charger briefly, just to make sure the charger works properly with batteries that don't have a button top, as all my other 18650's have buttons on one end. Ten minutes later on fast charge mode, it shows progress, so the charger was clearly making the proper connection to both ends for an accurate reading. I put the battery back in the light to play with the magnetic charging some more. I also tried multiple USB devices, including one which is just a basic AC-USB wall adapter, which all produced the same results. Every time I got the tailcap turned just so that the red light would be stable, I would move it slightly and the light would turn green again. I finally thought I had it, then stood it on it's end on the desk and nope... green again. It seems you have to have the tailcap turned just the precise amount for the proper connection when magnetic charging, as such, I'll probably charge it externally in the Universal charger most of the time, like I do most of my other lights. I have a Klarus that uses magnetic charging too, and it isn't so finicky. Suggestion: if you're going to load up the outside with printing anyway, try printing something that's useful, like a white dot on the tailcap and one on the battery shaft that you align to know it's turned to the exact position required for charging. Or redesign the charging indicator light to not be green all the time, as the charging light is green even when the light isn't even attached, making it near impossible to distinguish between whether the light is green because the battery is actually fully charged, or because it doesn't have the proper connection and isn't charging at all.
SUGGESTION 2: Better consistency in your marketing: All of the literature I've read on this light, including what's published on Armytek's own site clearly shows the impact resistence as 10 meters. But the box for the light I received says it's only half that - 5 meters. I received the newer version of the Wizard Pro that features cooling fins in the design. Did adding the cooling fins negatively affect the impact resistance or did you do more testing and discover it wasn't living up to earlier expectations? Or is the box printed incorrectly? The lower rating isn't a deal breaker, as it's still over 3x what anybody else offers, but it's a fairly big difference nonetheless and implies a lack of trustworthiness in your claims, when you claim two different ratings.
SUGGESTION 3: Hire someone with better training in clearly conveying instructions, if not a better grasp of English in general. While most if the instructions were intelligible enough, some of the wording was awkward to an almost confusing degree. You did a better job than some Chinese made brands I've bought. But as there are no other languages anywhere on or in the package, the light was clearly produced only for English speaking customers. As such one might expect clearer wording.
I'm sure I'll have more to say once the light is charged and I've had a chance to use it.