I was sure I posted an update, but it seems I forgot :duh2:
So after much testing of these I've found they started to work as stated. With or without a cell to charge the second device would charge. The cell would charge with or without a second device.
I suspect the connectors were dirty/corroded and after a lot of plugging and unplugging the connections got cleaned up.
The issue for me is that when the second device draws only a tiny current the UM10/20 (I have both) decides to cut the USB output. It then senses a device plugged in and tries to power it. If the secondary device is fully charged, it then drops the current draw, and the UM10/20 cuts the USB power to it - and round and round we go. All the phones I have turn the screen on when connecting to a charger, so this means the phone, once fully charged, sits there flashing the screen on and off as the UM10/20 keeps turning on and off its USB output.
If you are there to catch it doing this, no harm will be done, but if you left it for a long period I would be concerned about bump topping up the battery and damaging it.
A note for iphone users, you can still use this as all you need to do is take your lightning cable (or whatever it is called), and plug this into the USB socket underneath the UM10/20 and the cable that comes with the UM10/20 between your usb charger and the UM10/20. This assumes you are using a charger which has a USB socket in it rather than a fixed cable type of charger.