I bought a jetbeam BC40 less than a year ago off a dealer on ebay. It worked pretty well for about 6 months then the switch went bad. On removing the tailcap the switch inside was broken. there was no fixing it. Since then I have numerous times to get a replacement but none of the dealers have one, and the original seller on email is no longer there. I have tried contacing Jetbeam Uk, Jetbeam Canada, and Jetbeam China. No response form any of the Jetbeam people. Jetbeam says it will deal with customer service through its dealers but none of the dealers are able to get or have this part. I like the flashlight but right now it is just a paperweight unless I can get a new tailcap switch. I am not very impressed with Jetbeam's lack of customer support. If I cannot get a replacement then I guess I will move on to another company that gives a hoot about their clientele.