Flashlightboy, the reflector is machine finished. When people talk about the centering of the beam, I suspect they are talking about the wobble of the hotspot. That is not noticably affected by the reflector. Remember, the LED has its own reflector inside the epoxy dome that is responsible for the majority of the beam. The flashlight reflector is there to redirect the sidespill forward. You can test this by shining the beam against the wall and occluding the beam with your finger across the lip of the head opening.
The first couple of revisions back in 2001 were actually hand polished using a dremel and some rouge. It took days to do just a few. Someone suggested a machined reflector. I ran some tests that indicated no noticable (to the human eye) difference in the beam so we made the change and didn't look back.
I think I have said before (oh well, it doesn't hurt to repeat myself.. much), the beam will have some wobble in it. That's normal for LEDs in general. What we aim to do is to not let it be noticable in any type of use. Rolling the light on a table is not a lighting use, its a test. If it does well at the 6:1 inch test, then it will likely be fine for flashlight use.
This is true of almost every dimension or spec on the light or anyone's light for that matter. With enough equipment you can reveal all the variations inherit in the materials. I use those methods also. But they are used to keep and eye on things so the dimension never becomes something that is noticable in normal use.
"Flashlight use" in this case basically means using flashlight to for any conceiveable illumination task. I just don't know of any task normal or otherwise that requires a light to be rolled on a table, except during the QC process. I hope you guys are understanding my point. Too much typing this week!
Of course, our return policy doesn't depend on a defect in the light. You just tell me you want your money back and I ask for the light back in the same condition I sold it to you. Simple.
The_virus (and anyone else with the same question), we recommend you place your order through the website. It will take you to paypal during the checkout process and then return you to our website. In doing this, our site will generate a order number for you that can be used to pull up your order details, track your package, etc. Some people skipped that and just paypal'ed us money. That is ok. It is just going to take us awhile to sort it out. We might spend an extra week just processing those types of orders. I don't recommend that method if you are in a hurry.
Bascially, anything that is outside the norm will take longer for us to process. We flag those messages and go back to them when we get a chance.
Peter