Maybe next year? This after they told the other guy, 'around December.' :crazy:
This brings me to my rare but primary gripe with SF, which is listing products in their catalog years before they can deliver, if they even ever intended to in the first place. Obviously I realize that the rising and setting sun isn't depended on SF product releases but which person doesn't experience some level of disappointment when highly anticipated products don't come to fruition?
Relating to this, I wonder how many calls they have to answer from people who are simply inquiring about when 2008-2009 products will be available and how that plays into the cause and effect ramifications for customer service with regards to manpower. It seems to me they could skip or reduce the advertising of speculative product fluff and instead hire someone to respond to email, for example. The CPF community is of course privileged to know that sending and email to SF is generally regarded as futility but I can't help but to think of all the unenlightened who labor in anticipation with the expectation of 21st century customer service. Just the other day some poor soul who was having problems with his M3 made his first posts in several threads generally calling SF the anti-Christ due to their lack of response to his dilemma. Like most regular people, he didn't realize that you have to call them because most responsible companies as large as SF are good about responding to email within 24-48 hours. Once he phoned, the problem was resolved quickly and he praised SF for the help.
I'm not sure if I was ranting or not but if so, it's over...for now. :whistle:
