Alloy Addict
Enlightened
werdnawee,
I've had 2 experiences with LRI's customer service and both were excellent. I called them by phone both times and I can understand that wouldn't be best for you since it would be international long distance. I would try what the other posters have suggested because my experiences were almost as good as theirs (I didn't get any free lights). They have a good rep for standing behind their product, which is why I don't have any Fauxtons, no matter how cheap they are.
I've had 2 experiences with LRI's customer service and both were excellent. I called them by phone both times and I can understand that wouldn't be best for you since it would be international long distance. I would try what the other posters have suggested because my experiences were almost as good as theirs (I didn't get any free lights). They have a good rep for standing behind their product, which is why I don't have any Fauxtons, no matter how cheap they are.