david57strat
Enlightened
- Joined
- May 29, 2012
- Messages
- 485
I placed an order, with Oveready, for a Surefire 6P body, bored out for 18650 cells. I've carefully watched the tracking progress.
A 6" x 9" envelope arrived, a little while ago. I anxiously grabbed the mail, and found only an envelope (flat), and no apparent contents inside.
The envelope was not sealed, other than with the cheap adhesive found on some envelopes (no tape of any kind). The envelope was marked (with what looked like a pre-printed shipping label) as weighing 8 ounces.
I cannot believe they didn't bother to better seal the envelope. I attached pictures, in my email to them, for their review. I sent the email in response to one of theirs, telling me about stock. There was no direct email address on their site, so I also copied/pasted the contents, there (minus the pictures, obviously), to the "contact us" page.
I opened up the envelope and found a receipt, for the $60.00 I paid them, but nothing else.
This is my first order with them, and all I can say is that I am very disappointed, to say the least.
The adhesive on the envelope barely held. I kind of thought, also, that they might have at least used a padded envelope, rather than the cheap manila envelope (which offers zero protection to its contents), since I paid them $4.00 for First Class Mail shipment. I didn't expect it to come in a fancy box, but I did expect it to at least come in a padded plastic fully sealed (taped) envelope, for safe delivery.
I'm awaiting their response. I'm hoping they're going to make this right, and soon.
Has anyone else experienced problems with deliveries from Oveready? I wanted to believe everything would go off, without a hitch, for this transaction (and hopefully future orders with them); but my confidence in them, with this first order, is shaken.
A 6" x 9" envelope arrived, a little while ago. I anxiously grabbed the mail, and found only an envelope (flat), and no apparent contents inside.
The envelope was not sealed, other than with the cheap adhesive found on some envelopes (no tape of any kind). The envelope was marked (with what looked like a pre-printed shipping label) as weighing 8 ounces.
I cannot believe they didn't bother to better seal the envelope. I attached pictures, in my email to them, for their review. I sent the email in response to one of theirs, telling me about stock. There was no direct email address on their site, so I also copied/pasted the contents, there (minus the pictures, obviously), to the "contact us" page.
I opened up the envelope and found a receipt, for the $60.00 I paid them, but nothing else.
This is my first order with them, and all I can say is that I am very disappointed, to say the least.
The adhesive on the envelope barely held. I kind of thought, also, that they might have at least used a padded envelope, rather than the cheap manila envelope (which offers zero protection to its contents), since I paid them $4.00 for First Class Mail shipment. I didn't expect it to come in a fancy box, but I did expect it to at least come in a padded plastic fully sealed (taped) envelope, for safe delivery.
I'm awaiting their response. I'm hoping they're going to make this right, and soon.
Has anyone else experienced problems with deliveries from Oveready? I wanted to believe everything would go off, without a hitch, for this transaction (and hopefully future orders with them); but my confidence in them, with this first order, is shaken.
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