they said that they have send a replacement, but after a few month of waiting it never arrived, so I contacted them and they told me that they have send a replacement but it most have been lost in the mail. so now they are offering a discount on a new product in a authorized retailer. not much help after all the waiting and going backwards and forwards.
I am a crime scene investigator so a good torch is essential😁😁😁
currently own: zebralight sc52 cool white, zebra light sc62w, thrunite tn12 (2016), nitecore P12GT (gave two of them to my co-workers)
currently intrested and reviewing klarus g20 (don't like the seemenly flimsy side button) outter than that I love the way it floods a wide area. The acebeam EC50 don't like that you have to hold the side swith to get the turbo mode 😒😒.
but it with the current not so well experience on my belove mix7 and klarus warranty service (frustrating) I'm not sure if investing in the g20 is a good choice.
any suggention on a light in that category is welcome !!!