jwill911
Newly Enlightened
Never mind. I got through and am now a happy camper.
I have tried sending multiple email queries with no response.
I originally sent email to [email protected], then [email protected], then filled out the contact form on the website, called the phone number and left a message. Warranty; I realize I need an RMA number but can't get a response from anyone. I can't return to the retailer as I purchased it directly from Olightstore.
My Order ID:615 Date Added: 28/08/2016
I just received my S1 Baton on Friday it worked for a couple of hours then stopped.
It doesn't come on at all. Initially I had a "AW CR123 Li-Ion" battery in the light, when I stopped working I measured the battery at 3.38v and installed a another fully charged "4.17v" still nothing.
Is there anything I can do other than return it. I was really looking forward to this being my EDC light.
Please help,
John
I have tried sending multiple email queries with no response.
I originally sent email to [email protected], then [email protected], then filled out the contact form on the website, called the phone number and left a message. Warranty; I realize I need an RMA number but can't get a response from anyone. I can't return to the retailer as I purchased it directly from Olightstore.
My Order ID:615 Date Added: 28/08/2016
I just received my S1 Baton on Friday it worked for a couple of hours then stopped.
It doesn't come on at all. Initially I had a "AW CR123 Li-Ion" battery in the light, when I stopped working I measured the battery at 3.38v and installed a another fully charged "4.17v" still nothing.
Is there anything I can do other than return it. I was really looking forward to this being my EDC light.
Please help,
John
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