mightysparrow
Enlightened
Re: *new* Olight Smini
Olightworld: I appreciate your candor and respect in letting us know what is going on. I think you are being generous in describing this problem as simply "lost" packages, as one could be more suspicious in nature and suspect theft. But I will choose to be optimistic and hope the boxes will be found intact, with no harm done to the lights. Thank you for keeping us informed about what it happening. I tend to be more interested in products made and/or sold by people who treat me with honesty and respect, as opposed to products made by people who do not.
Hey guys,
We unfortunately have had a major delay in our shipment coming from FedEx. They have lost 3 boxes but currently we do have the polished titanium and rainbow titanium versions in stock since those boxes arrived. We have been corresponding with FedEx for the past 4 days trying to figure it out. They have told us that several people are looking for the boxes at their main location on Memphis, TN which is apparently where they are. We are trying to get to the bottom of this and we sincerely apologize that this has happened. We have already shipped out the polished and rainbow orders and we still have them in stock. We got about 20 raw copper lights as well but those were shipped out immediately when we received them a few days ago. We have another shipment coming from the factory as we speak and those should be here next week to fulfill any outstanding orders in all colors. Thank you for understanding. This is a very stressful and difficult situation for all of us.
Olightworld: I appreciate your candor and respect in letting us know what is going on. I think you are being generous in describing this problem as simply "lost" packages, as one could be more suspicious in nature and suspect theft. But I will choose to be optimistic and hope the boxes will be found intact, with no harm done to the lights. Thank you for keeping us informed about what it happening. I tend to be more interested in products made and/or sold by people who treat me with honesty and respect, as opposed to products made by people who do not.