How to Manage Our Telecom Expense Efficiently?

knotgoofy

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Jul 3, 2014
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53
We belong to an organization who is catching up with some telecom billing expense errors. We need to resolve most of these issues. By the way, can we still identify the mistakes and recover funds? What is the best solution that enables efficiency and reduce inevitable telecom invoice mistakes. How can we manage and improve our processes. Should we get help from a service provider to manage our telecom invoices and assets? Please share what you have in mind about it. Thanks and have the best weekend!
 
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jumboroll

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Aug 29, 2016
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Maybe you should get a telecom expense management software, it improved our company's processes and produced well documented savings.
 

knotgoofy

Newly Enlightened
Joined
Jul 3, 2014
Messages
53
Maybe you should get a telecom expense management software, it improved our company's processes and produced well documented savings.

For now we got an EDI invoice converter from Cass Info. We're also thinking of getting their other solutions after we figure this out.
 

HarryN

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Jan 22, 2004
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Pleasanton (Bay Area), CA, USA
It depends a lot on how large your organization is and how you are using your telecom system.

Some common ways to reduce data use:
- Block youtube, facebook, twitter, and similar social media oriented sites. These use a lot of data, but are not really work oriented. If people want to use these, they can use their cell phones and the associated data costs themselves.
- Block porn sites
- Block sports channels and sports games
- Block news sites that tend to play videos - example yahoo, nbc, etc.
- Block pop ups on the browsers
- Use browsers that don't support as much spyware, such as firefox and get rid of chrome
- Block most internet forums - I know - pretty painful, and some are actually quite useful.
- If someone really needs to use one of these site for a "work' reason, consider to have one computer available at the place of business that has access to these sites.
- Buy a television for the office and use an antenna or very basic cable service. In many areas, an antenna works just fine with digital TV.

Phone use:
- Consider to drop your internal phone system and give your internal users a flat rate per month to use their cell phones (maybe $20 - 30 / month)
- Use a service that allows central dial in and can route the calls to the individuals cell phones if needed.

Email:
- Outsource your email to a professional email supplier

Software as a service
- Skip these, they use a ton of data, cost a lot per month per user, and you loose control of your data

Computer software
- Consider to switch to Linux Mint or similar vs Apple or Windows. Linux Mint is very stable and widely used by firms and organizations.
- Consider to switch to LibreOffice and aware from MS Office. It is also very stable and most anyone can use it that knows how to use MS Office
- Many companies and organizations that are needing to reduce their cost (such as my company) have moved to Linux Mint and LibreOffice. It is quite a large savings compared to the user fees.
- There could be a few applications that will not run. For those, just setup one "central use" computer with those capabilities and ration it to 15 minutes per user per day. Sometimes people need a little help to move off of their traditions, but it saves a lot of money.

Consider to setup an internal "internet forum"
- Examples - CPF - a lot of data can be organized very fast, eliminating a lot of emails
- Behive makes a very low cost internet forum software pacakge that is easy to manage.
 
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